Thank you for choosing Squarespace Fintech for your tech-related needs. We are committed to providing you with high-quality products and services. However, we understand that there may be occasions when you need to request a refund. Please review our refund policy carefully to understand your rights and responsibilities.

Eligibility for Refunds

We offer refunds under the following circumstances:

Product Defects: If you receive a product that is defective or not as described, you are eligible for a full refund. Please report the issue within [5-7 business days] of receiving the product, and we will initiate the refund process.

Service Disruptions: In the event of a service disruption or downtime that significantly impacts your ability to use our services, you may be eligible for a refund of service fees for the affected period.

Refund Request Process

To request a refund, please follow these steps:

Contact our customer support team at [Customer Support Email] or [Customer Support Phone Number] to report the issue and request a refund.

Provide detailed information about the reason for your refund request, including order or service details, and any supporting evidence such as photographs or error messages.

Our customer support team will review your request and may request additional information if necessary.

Refund Approval

Once your refund request is approved, you can expect the following:

Product Refunds: Refunds for defective or incorrectly described products will be processed within 5-7 business days of approval. The refund will be issued to the original payment method used for the purchase.

Non-Refundable Items and Services

Please note that the following items and services are non-refundable:

• Downloadable software or digital products once they have been downloaded or accessed.
• Subscription fees for services where the disruption does not significantly impact the overall service.

Changes to the Refund Policy

We reserve the right to update and modify this refund policy at any time. Any changes will be posted on our website, and the date of the last update will be revised accordingly.

Contact Us

If you have any questions or concerns about our refund policy, please contact our customer support team at or info@squarespacefintech.com